At newjili, your privacy matters. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, and the steps we take to keep it secure. By using our platform, you agree to the practices described here.
When you register and use newjili, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or bank account information. We also collect technical data automatically when you access our platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players in the Philippines. We do not collect more information than is reasonably necessary for the purposes described in this policy. All data collection is carried out in accordance with applicable Philippine data privacy laws.
The personal information you provide is used primarily to create and manage your newjili account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by our platform rules. We also use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. Aggregated and anonymised usage data may be used internally to analyse platform performance and improve the features available to Filipino players. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Any sharing of data with service providers — such as payment processors — is strictly limited to what is needed to deliver the services you have requested.
newjili uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, or misuse. These measures include encrypted data transmission, secure server infrastructure, and access controls that limit who within our organisation can view your information. Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the right to access, correct, and request deletion of your personal data held by us. If you wish to exercise any of these rights, or if you have concerns about how your data is being handled, please contact our support team at [email protected]. We will respond to all data-related requests within a reasonable timeframe. For questions about responsible use of our platform, visit our Responsible Gaming page, and for general enquiries, our FAQ page is a good starting point.
If you have any questions about how newjili handles your personal data, or if you would like to update or remove your information, please reach out to our support team at [email protected]. You can also review our Terms and Conditions for a full picture of your rights and obligations as a player on our platform. Our FAQ page covers the most common questions from Filipino players in plain, easy-to-understand language. We are committed to being transparent about our data practices and will always respond to your enquiries promptly and respectfully.